Terms And Conditions

CIGAR DETECTIVE is registered by the proprietors of MY CIGAR PACK, LLC  You agree to abide by our terms when engaging in our site in any way.

By verifying you are over 21 years of age, you accept to abide by our terms and policies explicitly referred to or implied. If you are not of age and fraudulently claim to be, we will cancel your order and you may be subject to face legal consequences based on State and Federal law. We implement a verification system to certify that you are of age to purchase our products and engage in our platform.

The present terms allow you to access the website for personal use only. You may be required to provide information to access some segments of the website; This information should be accurate and will be presided over our Privacy Policy.

Users may not utilize the website for any unlawful purposes or in any way that could directly or indirectly harm or affect others. We reserve the right to limit or deny any user’s access to the Website at any time and take appropriate legal action in case the interaction causes a violation of the law.

The Website may contain links to other websites developed by CIGAR DETECTIVE  or third parties for proper site functionality and convenience. Any third party website that CIGAR DETECTIVE ’s website may refer to, is out of our direct management and in no way means we are in control of the content displayed.

Our information could be constantly modified, updated, or corrected. The users engage in our Website at their own risk; we can’t guarantee that the security platform will remain free of viruses and for such reason we suggest users to equip their web with anti-virus systems for we will not be liable for any potential damage caused by service or virus attacks.

We reserve the right to refuse or cancel orders for any reason, specially due to internal discretions or regulatory compliances. Our products are not intended for re-sale. If a product you desire is out of stock, you may engage in different mechanisms to fulfill your order when product becomes available.

Shipment logistics are handled by third party platforms that work with us to ship your orders as soon as possible. We don’t guarantee all orders will arrive on time or exclude possibilities of logistical mishaps, but our team is readily available at all times to assist with any issues encountered. We have a specialized department referred to in our operating platform that assists with returns of incomplete or inaccurate orders. We will charge and withhold applicable sales tax for orders where the law requires us to.

We disclaim all warranties of any kind. We will not be held liable for damages of any kind arising from any theory from the use or inability to engage in the Website. You agree to indemnify our Website, brand, and any person or entity related to CIGAR DETECTIVE  from any claims and liabilities arising out of the violations of our Terms and Policies.

Laws in the State of Florida regulate CIGAR DETECTIVE . Any legal action relating to these terms shall be taken upon through the referred laws and procedures. Any provision or right that isn’t asserted under the present Terms and Policies does not represent a waiver.

Unless referred expressed implicitly and/or explicitly, all the works of authorship incorporated in this website, including but not limited to, designs, texts, images, videos, are owned or licensed by CIGAR DETECTIVE . The contents of the website are protected by worldwide copyright laws and provisions. For proper compliance with the established terms, users may not copy, reproduce, modify, use, re-publish, upload, share, transmit, send, or distribute: material, trademarks, names, or logos from the website without CIGAR DETECTIVE ’s express consent.

We reserve the right to change or modify these terms at any time. Don’t engage in our website if you don’t agree with them or meet all the requirements.

 

WARNINGS

– Cuban Cigar Disclaimer: This website does not engage in any transaction involving Cuban Cigars.

– Surgeon General Warning: Cigar smoking is not a safe alternative to cigarettes.

– Proposition 65 (California): This product can expose you to chemicals including nicotine and tobacco smoke which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov

 

California Consumer Rights and Notices

California residents can obtain information on our privacy practices, including how we comply with the California Online Privacy Protection Act and the California Shine the Light Act in our Privacy Policy

Residents of California are entitled to the following specific consumer rights information: you may contact the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs by mail at: 1625 North Market Blvd., Suite N 112, Sacramento, California, 95834, or by telephone at (916) 445-1254. Hearing-impaired users can reach the Complaint Assistance Unit at TDD (800) 326-2297 or TDD (916) 322-1700. Their website is located at: http://www.dca.ca.gov.

 

TERMS AND PRICING

Except where explicitly noted otherwise, prices displayed in our platform and for our products represent the full retail price listed on the product itself. We cannot confirm the full price of any item until you complete the online order form as this will resolve the issues of relevant taxes, shipping, and handling as and where applicable.

 

RANDOMLY AND NON-RANDOMLY SELECTED REWARD AND PRIZE NORMS

No matter the prize, reward, offer, or method of selection, there will always be a monetary transaction requirement when cigars are involved. Any and all winners must abide by our Randomly Selected Reward and Prize Rules as well as complete our Release and Declaration of Compliance in order to claim the reward or prize.

 

PRIVACY POLICY

We may store and collect some information derived from the user’s interaction in the Website, such as details of where the site was accessed from, the search engine’s history, order processing details, the items that the user clicked or engaged with, the amount of times the user accessed the site, and other similar actions with the purpose of improving the Website.

We only store data necessary for the Website’s development and only for however long it is required by our system or by law, taking measures to protect any information you provide. The information is analyzed internally and shared only with service providers/legal entities that require access to them for compliance or development.

We collect all user’s email and telephone information in order to provide our full spectrum of services including but not limited to: order tracking, general updates, customer service experience, and others. We may engage in text or call services only when the user voluntarily provides their contact information.

Our services are protected by the Computer Fraud and Abuse Act of 1986, the National Information Infrastructure Protection Act, the Telecommunications Act of 1996, and the 21st Century Communications and Video Accessibility Act of 2010.

 

Your Rights and Choices

Some privacy laws require that we disclose to you the privacy rights that you have regarding Personal Information collected from and/or about you. We have defined the various privacy rights below. To see which rights apply to you, refer to the “Privacy Rights Chart” immediately following this subsection.

  • Know: You may have the right to know what Personal Information is being collected, used, shared, and sold about you, including the categories, sources, and business purposes for collecting your Personal Information.
  • Access: You may have the right to request access to your Personal Information.
  • Erase, Delete: You may have the right to request that we delete or erase your Personal Information if we do not have a legal or business reason to keep it.
  • Correct: You may have the right to correct inaccurate Personal Information we have about you.
  • Data Portability: You may have the right to obtain Personal Information in a portable and readily usable format.
  • Opt-Out of Sale or Sharing: You may have the right to ask us not to share or sell your Personal Information or use it for purposes of targeted advertising or profiling.
  • Limit Processing of Sensitive Personal Information: Sensitive Personal Information includes your Social Security number, driver’s license number, state ID card, passport number, precise geolocation, racial or ethnic origin, religious beliefs, union membership, health and genetic data, biometric data, information about a sex life or sexual orientation, a consumer’s account login, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account, the contents of mail, email, and text messages if the business is not the intended recipient. You may have the right to ask us to limit our use of your Sensitive Personal Information to only what is required to accomplish the purposes we included in this privacy notice or that you reasonably expect from us. Our practice is to not process your Sensitive Personal Information except when it is necessary to accomplish the purposes disclosed in this Notice.
  • Non-Retaliation for Exercising Privacy Rights: You also may have the right not to receive discriminatory treatment for the exercise of any of the privacy rights conferred by applicable law.

These rights may be subject to certain limitations or exceptions depending on your state of residency and the purpose for which we process Personal Information about you.

Privacy Rights Chart

California Residents
Right to Know
Right to Access
Right to Portability
Right to Limit Sensitive Personal Information
Right to Opt Out of the Sale or Sharing
Right to Non-Retaliation
Right to Correction
Right to Deletion

 

Where applicable and technically feasible, Company will accommodate your valid request to exercise your privacy rights and choices. You may also designate an authorized agent to make a request on your behalf.

How to Make a Request :  You can make a request by emailing customerservice@mycigarpack.com. You will need to provide your first and last name, email address, home address zip code, request details, the type of request you want to make, and describe the nature of your relationship with us.

Company may provide web pages or other mechanisms allowing you to delete, correct, or update some of the Personal Information, and potentially certain other information about you (e.g., account information). For instance, you can make changes to your account information by updating or modifying your online account information via the “My Account” link provided at the top of each page. Company will make good faith efforts to make requested changes in Company’s then-active databases as soon as practicable, but it is not always possible to completely change, remove or delete all of your information or public postings from Company’s databases and residual and/or cached data may remain archived thereafter. Further, we reserve the right to retain data (a) as required by applicable law; and (b) for so long as reasonably necessary to fulfill the purposes for which the data is retained except to the extent prohibited by applicable law.

Responding to Requests: Your request will be evaluated to determine whether the requested change meets legal regulatory requirements and does not risk making our other data less secure or changing our other data. If we can’t honor any part of your request, we will tell you that in our response, as well as the reason(s) we cannot do so.

Verifying Your Identity: For us to look into your request, we first need to verify your identity, meaning that we need to make sure that you are the consumer we may have collected Personal Information about or a person who has been duly authorized to request on behalf of the consumer. For example, if you make a request, we will ask you to confirm your name and email address. For certain requests, we will use a combination of your email address, name, and/or zip code to verify your identity, so that we can help protect your information.

Requests by Authorized Agents: You may have the right to designate an authorized agent to make a request on your behalf. Authorized agents of Consumers need to make a request by sending an email to customerservice@mycigarpack.com. As permitted by California Privacy Law, any request you submit to us is subject to an identification and verification process, and confirmation of the agent’s authority, which may include attestation under penalty of perjury. Absent a power of attorney, we will also require the Consumer to verify their own identity. We may verify identity based on matching information you provided with data we have maintained on you in our systems. This data could include, but is not limited to, email address, mailing address, or phone number.

  1. Third Party Marketing and Your Additional California Privacy Rights

Separate from your “Do Not Sell” rights California residents have the following additional rights regarding disclosure of your personal information to third parties for their own direct marketing purposes:

We provide California residents with the option to opt-in to sharing of “personal information” as defined by California’s “Shine the Light” law with third parties, other than with our affiliates, for such third parties’ own direct marketing purposes. We do not share personal information with non-Affiliate third parties for their direct marketing purposes absent your consent. If you are a California resident, you may request information about our compliance with the Shine the Light law and/or withdraw previously given consent to sharing with non-Affiliate third parties for their direct marketing purposes by sending us an email to customerservice@mycigarpack.com  or by sending a letter to us at 10891 NW 17th ST Unit 132, Miami, Florida 33171. Requests must include “California Marketing Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code.

Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through the provided e-mail address or mailing address.

 

COOKIES POLICY

Our interphase enables cookies to individualize the user’s experience based on preference.

Text information is stored in the Cookies and restored onto the user’s interface during the next engagement in the site. CIGAR DETECTIVE  employs only the necessary use of cookies in its website for device/user recognition and efficient performance. The user may block, clear or delete the cookies, which will likely affect the accessibility of the site.

This website may use analytics services developed by the proprietary or provided by third parties through Cookies for the purpose of analyzing the use and activity of the website. The information stored may be transferred to third parties in case it were required by law or for maintenance/improvement purposes.

 

AFFILIATE PROGRAM TERMS

As an approved affiliate, you agree to abide by the terms and conditions contained in this section and in the general terms of the website.

Your participation in the program is solely to spread the good word of your membership to receive a commission on referred memberships through your own website or personal referrals.

We reserve the right to approve, reject, or terminate any application in our sole discretion. Some reasons that may lead to termination include: inappropriate advertising, spamming, violation of intellectual property rights, and others.

The term of this Agreement begins upon your acceptance in the Program and will end when your Affiliate account is terminated. All liability, general indemnification and governing laws/jurisdiction terms of this website apply to this program.

Commissions will be enabled through credit provided for use in our sister company CIGAR YARD LLC and will not be processed through any type of payment. These will be generated as soon as possible – upon request. There is a one-commission limit per active account and will only be valid for successfully completed transactions.

These terms apply to CIGAR DETECTIVE LLC, CIGAR YARD LLC, and any other party with direct or indirect financial/corporate interest in the aforementioned.